Never Miss a Tenant Call Again
Your AI assistant answers tenant calls 24/7, creates maintenance tickets, answers rent questions, and handles emergencies - so you don't have to.
What Your AI Phone Agent Can Do
24/7 Availability
Never miss a tenant call. Your AI agent answers day or night, weekends, and holidays.
Auto Ticket Creation
Maintenance requests are automatically logged with full details, photos, and priority levels.
Emergency Routing
Urgent issues like floods or fires are immediately escalated to you via text and call.
Rent Questions
Tenants can check their balance, due dates, and payment history without bothering you.
Call Transcription
Every call is transcribed and summarized so you can review conversations at a glance.
Showing Scheduling
Prospective tenants can schedule tours through the AI agent, synced to your calendar.
How It Works
Tenant Calls
Tenant dials your dedicated Rentora number
AI Answers
AI greets tenant and understands their need
Takes Action
Creates ticket, answers question, or escalates
You're Notified
Get a summary and action items in your inbox
Real-World Use Cases
Maintenance Requests
Tenant calls about a leaky faucet. AI gathers details, assesses urgency, creates ticket, and dispatches contractor.
Rent Inquiries
Tenant asks about their balance. AI pulls up their account and provides accurate payment information.
Emergency Calls
Water heater burst at 2am. AI immediately texts and calls you, plus contacts your emergency plumber.
Lease Questions
Tenant asks about pet policy or lease renewal. AI references their lease and provides accurate answers.
Frequently Asked Questions
How does the AI Phone Agent work?
You get a dedicated phone number that your tenants call. Our AI answers, understands their needs, and takes appropriate action - whether that's creating a maintenance ticket, answering a rent question, or escalating an emergency to you.
Can the AI handle multiple languages?
Yes! The AI Phone Agent supports English, Spanish, and Portuguese, automatically detecting and responding in the tenant's preferred language.
What happens during an emergency?
For true emergencies (flooding, fire, gas leak), the AI immediately sends you a text and call, then contacts your designated emergency contacts or contractors.
Will tenants know they're talking to an AI?
The AI identifies itself as your property management assistant. Most tenants appreciate the immediate response and 24/7 availability.
How much does it cost?
The AI Phone Agent is included with Rentora Professional. You get 100 minutes per month included, with overage at $0.07/minute.
Can I customize what the AI says?
Yes, you can customize the greeting, property-specific information, and escalation rules. The AI learns your preferences over time.
Related Features
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